37 hours per week
Manby or Spalding, Lincolnshire
Revenues & Benefits
Compass Point Business Services, which is owned by East Lindsey and South Holland District Councils, provides core services to the councils. The Company exists to provide outstanding services to the clients and has an integrated ('one-team') ethos with an emphasis on delivering high quality, business focused and value-for-money public services.
We are looking for someone with extensive knowledge and experience of Council Tax legislation and service delivery to join our busy Council Tax team as a Senior Council Tax Officer.
You will be responsible for more complex areas of work such as appeals, complaints and the management of property related work. Another important part of the role will be to provide support and guidance to colleagues, ensuring an environment of continuous development and improvement.
We are looking for someone who has excellent written and verbal communication skills, and is confident in their ability to communicate accurately and professionally on complex and contentious matters to achieve desired outcomes. Being able to work as part of a team is essential, but equally is the ability to work with minimum supervision to manage a personal workload to achieve tight deadlines.
Current or recent experience using the Capita One (Academy) Council Tax system would be desirable, but is not essential as training can be provided.
Whilst the post holder will have a main work base of either Manby or Spalding, there will be a requirement to work across both sites occasionally.
For an informal discussion, please contact either Maxine Hicks Maxine.Hicks@cpbs.com, or telephone 01507 613340 or Joanne Johnson Joanne.Johnson@cpbs.com or telephone 01507 613314.
To apply please visit http://www.cpbs.com/article/6065/Senior-Council-Tax-Officer
Interviews are expected to take place week commencing 15th October 2018.