Are you an experienced practitioner within a Benefits environment, with a passion for delivering high quality customer service and detailed knowledge of Benefit legislation and best practice? If so, this opportunity may be for you.
Our Benefits Team is responsible for processing claims for council tax reduction and housing benefits.
This is a great opportunity to lead, manage and motivate a dedicated benefits team, to oversee resource and workflow management and seek to identify and deliver service improvements to ensure the service meets its compliance and regulatory obligations whilst keeping the customer at the heart of everything we do.
So, if you enjoy working in a high paced working environment, have professional expertise within Revenues and Benefits together with the experience and skills that we are looking for then we would like to hear from you!
We offer a friendly working environment with a range of flexible working options, a generous annual leave entitlement and being based in Solihull Town Centre gives you the opportunity to make use of some of our attractive staff discounts.
Further information is available at Benefits Manager SOL2227 | WM Jobs
If you have any questions about the role or additional information please contact Sally Babb, Awards Operations Manager on 0121 704 6286.
Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.