NB18/54 - Recovery Officer
Grade 7, SCP 22-25, £19,935 per annum
37 hours per week
The Revenues and Benefits Service provides vital statutory services to the Council in the assessment and collection of Council Tax and Business Rates and assessment and payment of Housing Benefit and Council Tax Support. These are challenging times in Revenues and Benefits due to
increased pressure to maintain our high collection rates
the continued requirement to process benefit applications accurately and quickly
the application of different charging polices
changing customer expectations
welfare reform changes and the introduction of Universal Credit.
In order to meet these challenges we are looking to appoint a Recovery Officer to assist with the billing, collection and enforcement of Council Tax, Business Rates and Housing Benefit overpayments.
A knowledge of relevant legislation and a desire to provide excellent customer service would be an advantage.
For an informal chat about these posts please contact Alison Oulton on 01743 256114.