Adur & Worthing Councils have recently expanded due to a new joint Revenues and Benefits Service from October 2017. We are looking for someone who is enthusiastic and self-motivated to help provide a first class service to our customers. You must be numerate, literate, and have good IT skills. Experience of working in a busy Benefits or customer service environment as part of a team is preferable, together with the ability to work to deadlines and to communicate confidently with customers and colleagues.
You will ensure that customers have supplied supporting documents with their Housing Benefit and Council Tax Support claims to enable entitlement to be calculated, contacting customers both in writing and by telephone where further information is needed.
Previous experience of administering claims for Housing Benefit and Council Tax Support would be advantageous, although full training will be provided.
Benefits of working for Adur & Worthing Councils
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees
· Generous leave entitlement; a minimum of 25 days + Bank Holidays
· Training & development
· Child care
· Occupational Health
· Employee Assistance Programme (EAP)
· Eyesight tests
· Massage and Reflexology
· Staff discounts and offers
· Leisure centre membership discounts and offers
· Worthing Theatres discounts and offers
· Staff Social Club
Closing Date: 19 September 2018 23:55
Interview Date: Week Commencing 01 October 2018
For Further information and how to apply please got to:
If you would like to discuss any aspect of the role, or require any further information, please contact Sue Large, Reveneus & Benefits Operations Manager via the link below