Revenues and Customer Services
REVENUES AND BENEFITS OFFICER (REF: ADC478)
£20,661 - £22,658 per annum
You will be working as part of the team responsible for processing new claims, changes of circumstances for Housing Benefit & Local Council Tax Support Scheme and processing and updating council tax records. You will be required to work with customers to obtain further information or resolve queries, verifying all personal and financial details, obtaining evidence to support claims from employers, landlords and other agencies.
You must have proficient keyboard skills, be committed to high standards of customer care, and have the ability to communicate effectively and courteously with the public. You will also need to be able to work under pressure and maintain confidentiality at all times.
Experience of local government benefit work or DWP or similar environment is required.
A minimum of 3 GCSEs grade C including Maths and English or equivalent is essential.
Previous applicants need not re-apply
CLOSING DATE: 7th January 2018
INTERVIEW DATE: w/c 15th January 2018
To apply, please visit www.mansfieldandashfieldjobs.co.uk to complete an online application form.