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Benefits Team Leader
Shropshire Council
Salary 26,947  Per Annum
Permanent  37 hours
Leave 25 Days
Closing Date  04/02/2018

NB17/58R  Benefits Team Leader

Grade 10, scp 32 – 34, £26,947 per annum

The Organisation

Shropshire Council is an agile organisation that embraces innovation to address the changing public sector environment, and puts improving the quality of life of all local people at the heart of everything we do.  The Benefits Team Leader role offers opportunities for the successful candidate to have a positive impact on the running of a Benefits Team within the Revenues and Benefits Service, while increasing their own professional development and profile and furthering their career as part of a stable, well respected, and forward thinking team.

The Role

The Revenues and Benefits Service provides vital statutory services to the Council in the assessment and collection of Council Tax and Business Rates and assessment and payment of Housing Benefit and Council Tax Support.  These are challenging times in Revenues and Benefits due to

  • Increased pressure to maintain our high collection rates
  • The continued requirement to process benefit applications accurately and quickly
  • The application of different charging polices
  • Changing customer expectations
  • Welfare reform changes and the introduction of Universal Credit.   

The Benefit Team Leader reports directly to the Benefits Manager within the Revenues and Benefits Service.  The Benefits Team Leader is responsible for managing the day to day running of a Benefits Team.

The Person

We would expect candidates to be ambitious Benefits professionals with experience of working in a Benefits environment who are seeking to further their career within Revenues and Benefits.  As well as having good knowledge of Benefits legislation we would expect candidates to have some experience of performance management and target setting. The successful candidate will help to drive through our change programme for the Benefits Team within the Revenues and Benefit Service as we continue to prepare for Universal Credit.  This is a great opportunity for a forward thinking Benefits professional to become actively involved at an exciting time for Revenues and Benefits.

The role will be based in Shirehall, Shrewsbury. 

For an informal chat about this post please contact Leigh Becker on 01743 258978 or e-mail

To apply go to

Closing date:  Sunday 4 February 2018


Leigh Becker