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  14/12/2017
  10:09:41
     
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Head of Revenues and Benefits Shared Service
Maidstone Borough Council
Salary 59,780 - 67,882  (up to 76,591 for high performance)
Permanent 
Closing Date  18/10/2017

Maidstone – Great people, great place, great opportunity

This is a strategic leadership and transformation role, where you’ll have the opportunity to set a new standard in the design and delivery for Revenues and Benefits. 

 

In leading a shared service across Maidstone and Tunbridge Wells, this is an opportunity to manage a large team with responsibility for council tax, business rates, enforcement, and counter fraud.  As a customer facing service quality and innovation are key, with a strong commitment across the partner authorities to drive customer satisfaction, performance and cost savings through service automation and design.

 

Sharing services doesn’t mean that everyone has to do things in the same way.

In fact the success of Mid Kent Services (partnership between Maidstone, Swale and Tunbridge Wells) has been in no small part due to our commitment to tailoring solutions to each member organisation’s individual needs.

 

MKS is an innovative shared service model that has already delivered considerable savings for its members, while delivering high quality services that include Revenues & Benefits, HR, ICT, Planning Support, Legal and Audit Services. This exciting opportunity offers the chance to take on a leadership role across different organisations – but also to consider how we can expand and grow the service in the future.

 

This role is customer-facing and the ability to converse at ease with customers and provide advice in accurate spoken English is an essential element of the role.

 

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.

 

This is a full time position on a permanent contract.

 

If you would like to discuss this position please contact Stephen McGinnes on 01622 602310.

 

To apply for the position please visit www.maidstone.gov.uk/jobs and complete the online application form or by phone on 01622 602555.

Closing Date: Wednesday 18 October 2017

Interview Date: Friday 27 October 2017

 

Council Benefits:  career average pension scheme, professional fee payment, flexible working (including opportunities for home working and job share), employee benefits package and generous leave entitlement.